Privacy Policy — agg77

This Privacy Policy ("Policy") describes how agg77 ("agg77," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the agg77 online gaming platform available at agg77.app (the "Platform").

agg77 operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). We take our obligations under Philippine data privacy law seriously and have implemented appropriate technical and organisational measures to safeguard your personal data.

By registering on or using the agg77 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

This Policy should be read together with the agg77 Terms & Conditions, which govern your use of the Platform and are incorporated herein by reference.

agg77 acts as the data controller in respect of the personal data collected through the Platform. As data controller, agg77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.

Where agg77 engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, and customer support platforms), those providers act as data processors and are bound by contractual obligations to process your data only in accordance with agg77's instructions and applicable law.

agg77 collects the following categories of personal data from players and Platform users:

agg77 does not collect sensitive personal information (as defined under the Data Privacy Act of 2012) unless strictly required for regulatory compliance purposes, such as KYC verification. Where sensitive personal information is collected, it is handled with the highest level of care and protection.

agg77 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Data collected automatically when you use the Platform, including through cookies, web beacons, server logs, and similar tracking technologies;
• Third-party sources: Data received from payment processors (such as GCash and Maya) to verify transactions, from KYC verification providers to confirm your identity, and from fraud prevention services to protect the integrity of the Platform;
• Publicly available sources: Information from public registries or databases where permitted by law and necessary for compliance purposes.

agg77 uses your personal data for the following purposes:

• To create and manage your agg77 account and verify your identity;
• To process deposits, withdrawals, and other financial transactions;
• To deliver the gaming services and features available on the Platform;
• To comply with our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law;
• To monitor gaming activity for responsible gaming purposes and to enforce self-exclusion or limit settings you have applied;
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited conduct;
• To provide customer support and resolve disputes;
• To send you transactional communications, including account notifications, deposit confirmations, and security alerts;
• To send you promotional communications about agg77 offers and bonuses, where you have consented to receive such communications;
• To improve and personalise the Platform experience based on your usage patterns;
• To comply with applicable laws, regulations, and orders from competent authorities including PAGCOR and the NPC.

agg77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

agg77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given clear, informed consent to the processing of your data for a specific purpose, such as receiving marketing communications;
• Contractual necessity: Where processing is necessary to perform the contract between you and agg77, including account management, payment processing, and service delivery;
• Legal obligation: Where processing is required to comply with a legal obligation, including KYC/AML requirements, PAGCOR reporting obligations, and NPC compliance;
• Legitimate interests: Where processing is necessary for agg77's legitimate interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

Where agg77 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

agg77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals;
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with regulatory requirements;
• Fraud prevention and security services: Providers that help agg77 detect and prevent fraudulent activity, money laundering, and other prohibited conduct;
• Customer support platforms: Service providers that power agg77's live chat and ticketing systems;
• Analytics providers: Services that help agg77 understand Platform usage and improve the player experience, operating under strict data processing agreements;
• Regulatory authorities: PAGCOR, the NPC, and other competent Philippine government authorities where disclosure is required by law or regulatory order;
• Law enforcement: Where agg77 is legally required or permitted to disclose data to law enforcement agencies in connection with the investigation of criminal activity.

agg77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, agg77 retains account and transaction data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR record-keeping requirements. Gaming history and session data are retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes.

Where personal data is no longer required for any lawful purpose, agg77 will securely delete or anonymise it in accordance with our data retention schedule. Anonymised data (which can no longer be linked to an individual) may be retained indefinitely for statistical and analytical purposes.

If you request account closure, agg77 will cease active processing of your data for marketing and personalisation purposes immediately. However, certain data will be retained for the minimum periods required by law as described above.

agg77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the agg77 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication options for player accounts;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Intrusion detection and prevention systems monitoring the Platform infrastructure;
• Staff training on data protection obligations and security best practices.

While agg77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, agg77 will notify the NPC and affected players in accordance with the requirements of the Data Privacy Act of 2012.

agg77 uses cookies and similar tracking technologies to enhance your experience on the Platform, to keep you logged in, to remember your preferences, and to collect analytics data that helps us improve our services.

The following categories of cookies are used on the agg77 Platform:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for security, session management, and core functionality;
• Functional cookies: Remember your preferences and settings to personalise your experience;
• Analytics cookies: Collect anonymised data about how players use the Platform to help us identify improvements;
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. agg77 does not use third-party advertising cookies or share cookie data with advertisers.

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by agg77:

To exercise any of these rights, please contact the agg77 Data Protection Officer at [email protected]. agg77 will respond to all data rights requests within fifteen (15) business days. We may need to verify your identity before processing your request.

If you are not satisfied with agg77's response to a data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

agg77 employs age verification procedures at registration and during KYC review to ensure that no person under 21 years of age is permitted to register or use the Platform. If agg77 discovers that personal data has been collected from a person under 21, that account will be immediately closed, all data will be deleted, and any funds will be returned to the verified payment source.

If you believe that a minor has registered on the agg77 Platform, please contact our support team immediately at [email protected] so that we can take prompt action.

agg77 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting or analytics services), agg77 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012.

Such safeguards may include contractual clauses approved by the NPC, adequacy decisions, or other mechanisms recognised under Philippine data protection law. agg77 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards.

agg77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, agg77 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification.

Your continued use of the agg77 Platform after any update to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how agg77 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by agg77, please contact our Data Protection Officer through the following channels:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.